Shipping policy

Last Updated: 1 Aug 2026

At 7 x 3 Lifestyles, we aim to get your order to you as quickly and reliably as possible. This policy explains how we handle order processing, shipping, and delivery.

1. Order Processing Time

Orders are typically processed and dispatched within [1–2 business days] of order confirmation.
Orders placed on weekends, public holidays, or during sale periods may experience a slight delay in processing.
You will receive a confirmation email/SMS once your order has been shipped, along with tracking details.

2. Shipping Destinations

We currently ship to all serviceable pin codes across India.
If your location falls outside our serviceable areas, this will be indicated at checkout, or we will contact you to arrange an alternative.
[If applicable: We do not currently offer international shipping.]

3. Delivery Timelines

Region	Estimated Delivery Time
Metro Cities	[3–5 business days]
Tier 2 / Tier 3 Cities	[5–7 business days]
Remote / Rural Areas	[7–10 business days]

Delivery timelines are estimates and begin from the date of dispatch, not the date of order. Actual delivery may vary based on your location, courier partner, and external factors beyond our control (weather, strikes, regional restrictions, etc.).

4. Shipping Charges

[Free shipping on orders above ₹999.]
[A flat shipping fee of ₹100 applies to orders below this threshold.]
Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.

5. Order Tracking

Once your order is shipped, you will receive a tracking link via email/SMS. You can also track your order by logging into your account under My Orders on our website.

6. Delivery Attempts

Our courier partners will typically make [4-7] delivery attempts to the address provided.
If delivery fails after these attempts (e.g., recipient unavailable, incorrect address), the order may be returned to us, and we will contact you to arrange re-shipment (additional charges may apply) or process a refund as per our Return & Claims Policy.
Please ensure someone is available to receive the package, and that your shipping address, phone number, and pin code are accurate at the time of order.

7. Cash on Delivery (COD)

COD is available for select pin codes and order values, as indicated at checkout.
We reserve the right to cancel COD orders in case of non-serviceability, repeated failed deliveries, or suspected fraud.

8. Order Tracking Issues & Delays

If your order appears delayed beyond the estimated delivery window, please check the tracking link first. If the issue persists, contact our Customer Care team with your order number for assistance.
7 x 3 Lifestyles is not liable for delays caused by courier partners, natural events, strikes, customs (for future international orders), or other circumstances beyond our reasonable control.

9. Damaged or Missing Packages

Please inspect your package at the time of delivery. If the package appears tampered with or damaged, you may refuse delivery or note the issue with the delivery agent.
If you receive a damaged, defective, or incomplete order, please report it within [48 hours] of delivery as per our Return & Claims Policy, along with photos of the product and packaging.

10. Address Changes & Order Modifications

Address or order changes can only be accommodated before the order is dispatched. Once shipped, changes cannot be made.
Please reach out to our Customer Care team as soon as possible if you need to update any order details.